Ratings & Reviews

Overall Rating

4(447 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Great place to live Been h...Review From Modern Messagesubmitted by Gabriel R. - |Recommended: YesGreat place to live Been here for half a year now and it's been great. Maintenance guys are quick to respond and the front desk agents are super friendly and helpful
response from property -Thank you for your feedback. We are happy to be of service!
Since our arrival we have f...Review From Modern Messagesubmitted by Jonathan P. - |Recommended: YesSince our arrival we have felt at home. This is very important to us as we are just starting out. If there was an issue the staff here are very quick to respond. I have no complaints.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Goodsubmitted by Kyle J. - |Recommended: YesGood
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
Cool apartment to live in l...Review From Modern Messagesubmitted by Casey B. - |Recommended: Yescool apartment to live in lots of amenities other apartments don't have and the all inclusive price is great too dont have to worry about the bills it's all one flat rate price
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
I have live here a few mont...Review From Modern Messagesubmitted by Tyrone W. - |Recommended: YesI have live here a few months and I am very please. The people are very nice. The place is always kept looking nice,its quiet, very relaxing...its home
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us!
Ulakes is great and cheap w...Review From Modern Messagesubmitted by Jennifer R. - |Recommended: YesUlakes is great and cheap with all utilities included in your monthly rent Great for students and easy to keep up with, without having to remember to pay for electricity and water in addition to rent.
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
Great Place to Live, Quiet with Beautiful Viewssubmitted by Allisandra P. - |Recommended: YesMy boyfriend and I moved in around June 2nd, and for the last 7 months this has been the best complex I have stayed at in Tampa, hands down. I have also lived at the Ivy and Key Vista, and neither place compares to the treatment I have recieved here. In the past, apartments have been uncooperative in solving our concerns with maintenance requests, pest control, and general questions, but here at Ulake we haven't had one maintenance issue the apartment is in almost perfect condition, aside from the couches wearing down pretty fast and a few knicks in the wall. I have only seen a bug here or there, nothing to raise any huge concern, and if there was a concern, I know I could talk to the office about it, and have the problem solved asap. As far as friendliness and the cooperation of the front office staff, we only had 1 concern in July or August, and although it escalated at the time, it was a simple miscommunication error, and since then the staff memeber we had a problem with is no longer working in the office, so it has not been an issue. All of the other staff members have been so cooperative and helpful. They are patient and understanding. We recently had to pay rent late, and after one conversation with the office manager Kelly, and the assistant manager Alejandra, we worked out a solution and they were so understanding about our situation. I have never been treated so kindly in regards to a financial matter with any other leasing office. Aside from the amazing staff, and quality of the units, the views are beautiful here. All of the renovations are really paying off I love coming home to a place that is so breathtaking and serene. Surprisingly enough, even though a majority of residents are students, it stays fairly quiet here at night too. We only hear our neighbors every once in a while, and it hasn't really been an issue. I love that all the utilities and cable internet are included with no cap here also, as most places I have seen in Tampa don't offer that, and if they do, they normally have a cap on utilities. The only thing I would say that could use improvement is the quality of the couches, the number of visitor's parking spots could increase a bit, and the fact that every so often the water will not heat up, since it is on a shared system, but I know that these are small prices to pay for the quality of living we recieve here. All in all, this complex is the best place we have lived at in Tampa, and if anyone, student or young professional, is looking for a place to stay, this is the place to be If we were not trying to move to New York in the summer time, we would absolutely renew our lease.
response from property -Thank you for this kind and detailed feedback. We are happy to provide exceptional service!
Grounds are always manicure...Review From Modern Messagesubmitted by Karen K. - |Recommended: YesGrounds are always manicured, and maintenance issues are always taken care of quickly. The office staff are great, and offer resident perks frequently which include pizza and or baked goods just for instance.
response from property -Thank you for your review. We are happy to host resident events and hope that you continue to enjoy calling our community home.
I enjoy living at Ulake I ...Review From Modern Messagesubmitted by Kati*@*.Com - |Recommended: YesI enjoy living at Ulake I am thankful for the office staff being understanding when there are issues or things that need to be addressed I love being able to take my pup out to walk around the lake
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Peaceful community, I love ...Review From Modern Messagesubmitted by Prisca C. - |Recommended: YesPeaceful community, I love that they are adding features to make it even better. The only negative is that there is no study rooms computer room other than that it's the perfect place for a college student
response from property -Thank you for your feedback. Please let us know if there is anything we may do to enhance your experience with us. We are here to be of service.
Maintenance is fast, office...Review From Modern Messagesubmitted by Cassandra A. - |Recommended: YesMaintenance is fast, office staff is awesome. Only thing I had a problem with was the gates were often open all the time but other than that I enjoy living at ULake
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Very nice place to live eve...Review From Modern Messagesubmitted by Michael G. - |Recommended: YesVery nice place to live everybodyngets an awesome view. And the office staff is very nice. My favorite place is the pool in front of my apt.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
Quiet, serene, and very pri...Review From Modern Messagesubmitted by Keelee H. - |Recommended: YesQuiet, serene, and very private. This is the best student community I have ever lived in It is so relaxing to live right across from the lake, and the complex is built so well that you can rarely hear your neighbors. The employees are always helpful and kind, and never intrude. The rates are fair, and the utilities are some of the best around in Tampa. Plus, you cannot beat the location. Though you are on a highway, you would never know it for how calm the environment is. I highly recommend U-Lake to anyone looking for residency in Tampa.
response from property -Thank you for your review and recommendation. We hope that we continue to meet your expectations.
This place is incredible. T...Review From Modern Messagesubmitted by Deepak S. - |Recommended: YesThis place is incredible. The staff is amazingly helpful and maintenance is always well on time to help with any requests. The rooms are huge, and the cable utilities package is great.
response from property -Thank you for your review. We hope you continue to enjoy your living experience.
We had an AC problem for 4 ...Review From Modern Messagesubmitted by Melissa W. - |Recommended: YesWe had an AC problem for 4 months. It took forever to fix and it was extremely frustrating. I think the communication between staff and resident should be more thorough - respond to emails in a more timely manner, etc. Other than that, living here has been great. The apartment itself and storage is somewhat small, but this was meant for student living so you have to take that in consideration. Even so we've made our home very comfortable and we always get compliments. The lake view is beautiful, and all the updated appliances are wonderful. We're very clean, but we haven't had a single infestation problem which you commonly encounter in Florida. We see a spider once in awhile but I haven't seen a single roach or ant in our almost 2 years of living here. The all-inclusive rent is also a huge plus. Don't need to worry about utilities and that's a great feeling. They're getting parcel pending package service so that's great because it's really hard for me to make it in time before the office closes after work. The dog park and dog wash station is amazing and the updates they're doing here are really turning this place around from what it was when we first came here. Our neighbors are really nice, and besides the small size, and delays in maintenance once inawhile - we really enjoy staying here and will probably continue to do so until we get a house.
response from property -Thank you for your constructive feedback. It is feedback such as yours that allows us to improve upon our services. We are always happy to be of assistance.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ULake Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ULake Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose