Ratings & Reviews

Overall Rating

4(472 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I really have enjoyed livin...Review From Modern Messagesubmitted by James C. - |Recommended: YesI really have enjoyed living here for the past few years. University Lake has a great staff that is very friendly and helpful. Maintenance has also been very helpful as well when needed.
This place has ups and down...Review From Modern Messagesubmitted by Hunter K. - |Recommended: YesThis place has ups and downs but what is the most up is the fact we can go to the office and they care about our opinions. They try to make it a family here and they have been doing a good job keeping their word. They even remember our names. I hope that this hospitality continues as we reside here.
The office staff is really ...Review From Modern Messagesubmitted by Kaitlyn G. - |Recommended: YesThe office staff is really nice and they are trying to hold more community events which I appreciate. Of course the walls will always be thin and smoke will always get through. We do need to figure out a permanent solution to the gate. However, I can tell some improvements have been made.
Good community . Quiet for ...Review From Modern Messagesubmitted by Shaniquia J. - |Recommended: YesGood community . Quiet for the most part. I love that maintence quickly resolved your issue . Only down side is the a c system, not being able to control your temp. Would like that to be fixed for the money we pay.
Dogs are noisy through the ...Review From Modern Messagesubmitted by Austin S. - |Recommended: YesDogs are noisy through the walls, can hear every step they take upstairs. Maintenance is required often. Had roach infestation in first apartment, but got moved to another. Can't control whether hot or cold air comes from AC. Otherwise it's decent.
Good so far, but the heatin...Review From Modern Messagesubmitted by Anthony O. - |Recommended: YesGood so far, but the heating system is not ideal. The community is nice but the locks on the doors could be more secure. The gates are also not working right
Affordable and well keptsubmitted by Anna G. - |Recommended: YesUlake is affordable, plenty of parking. Gate malfunctions every now and then. Has the bare essentials needed such as unlimited usage of utilities.
response from property -Thank you for taking the time to share this feedback with us.
Nice place to live in very ...Review From Modern Messagesubmitted by Casey B. - |Recommended: Yesnice place to live in very quiet maintence staff is helpful and the apartment complex has nice amentities we love the dog park and dog wash station
It is beautiful. The office...Review From Modern Messagesubmitted by Keanna L. - |Recommended: YesIt is beautiful. The office smells so good. The community is clean and the neighbors are polite. I love how spacious the apartment is and there is a lot to do in the area
Awesome maintainents crew is greatsubmitted by Leigh J. - |Recommended: YesI would like to say thank you to Dustin, Paul, and Zach. I had an issue with the hot water in my apartment so I put in a maintainents request in and they showed up the next day and fixed my issue no only efficiently but quickly. They are always pleasant and friendly
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Renturning renter. Lived he...Review From Modern Messagesubmitted by Anthony T. - |Recommended: YesRenturning renter. Lived here a few years ago before the Propterty was taken by Trinity, and it has definetly changed for the good here Very clean, love the updates, and amenity areas, fast maintenance response, and the office staff is a lot more competent and helpful Hope to keep such a good outlook on the community throughout my stay here
Overall more than I expected for the price paid. Extremely satisfied. No issues that were not able to be fix.submitted by Jeanluc B. - |Recommended: YesOverall quiet and peaceful place to live. The Staff is very friendly and helpful. All the staff members have been helpful every time. Oscar has been helpful when answers or help was need on anything. Only problem I've was with my door but maintenance was able to fix my door within 24 hours. Never had an A C or bug problem. Once in a good while, like once every two months, the water may shut down early in the morning because they are fixing something. It would not last past 3 hours. Trust me, other places have problems like that more frequently. It rarely happens here. Overall great place to live as a USF student.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I really like living here s...Review From Modern Messagesubmitted by Joselyn M. - |Recommended: YesI really like living here so far. It’s nice and quite. The people in the office are amazing and help you when needed. I really enjoy living here.
This place is an awesome pl...Review From Modern Messagesubmitted by Rebecca J. - |Recommended: YesThis place is an awesome place to live, it’s very quiet, peaceful, and clean, they have three pools, one tennis court, one volleyball court, dog park, a nice gym, and beautiful study, relaxing space to hang out. Great staff and fast maintenance
The community is great Als...Review From Modern Messagesubmitted by Andrew A. - |Recommended: YesThe community is great Also, they have a lot of amenities the staff is very friendly and for the price, nothing can really beat. I've lived here for over a year and it has been amazing so far.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ULake Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ULake Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose