Ratings & Reviews

Overall Rating

4(472 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I think that you all are do...Review From Modern Messagesubmitted by Devron B. - |Recommended: YesI think that you all are doing great with everything. The community has experienced some minor setbacks or situations but over the ending results always shows that you all are putting in the hard work to make Ulake Ana awesome place to live.
response from property -We are happy to hear that our improvements are enhancing your experience with us. Please let us know if we may be of additional assistance.
I enjoy living here immense...Review From Modern Messagesubmitted by Ashlyn O. - |Recommended: YesI enjoy living here immensely. The staff are always friendly and do their best to make living here a blessing. I appreciate all the work they do. The atmosphere is also great and conveniently located.
response from property -We are happy to hear that you are enjoying your living experience with us and hope that we continue to meet your expectations.
The apartment complex is ni...Review From Modern Messagesubmitted by Seth D. - |Recommended: YesThe apartment complex is nice. It is safe and quiet. It is all around a good place to live. Sometimes management and the office can be frustrating and a bit slow but they always attempt to help.
response from property -Thank you for your feedback. Please let us know if there is anything else we can do to assist you.
Some issues with power in d...Review From Modern Messagesubmitted by Michelle A. - |Recommended: YesSome issues with power in days lately but the staff has been fantastic about working to resolve the issues. This is a fantastic place to live and I look forward to staying here for years to come
response from property -Thank you for your review. We hope that we continue to provide you with a community you are proud to call home.
Great apartments. lovely la...Review From Modern Messagesubmitted by Pasha U. - |Recommended: YesGreat apartments. lovely lake and nice ducks Maintenance staff is supper friendly and fast and office staff are always nice. Free coffee in the office
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
Overall the complex has ver...Review From Modern Messagesubmitted by Jeremie F. - |Recommended: YesOverall the complex has very nice scenery and is well maintained. My only issue with ULake is the insects that won't seem to go away. Other then that everything is fine.
response from property -Thank you for your feedback. Please let us know if there is anything else we can do to provide you with an exceptional living experience.
Overall the staff and maint...Review From Modern Messagesubmitted by K'Nyel A. - |Recommended: YesOverall the staff and maintenance guys are really friendly and helpful. The company who took over is making good renovations. There's still a few things they need to fix but overall a good place to live.
response from property -Thank you for your feedback. Please let us know which items are in need of additional attention and we will be happy to address these concerns.
When I came in to take a to...Review From Modern Messagesubmitted by Jericka F. - |Recommended: YesWhen I came in to take a tour of the apartments, staff was very helpful, they tried their best to answer every question I had, what I like most about the apartments is the lake. What a beautiful view.
response from property -Thank you for your feedback. We are always happy to hear about our leasing process so we may ensure we are meeting the expectations of our potential future residents.
I just moved in at the begi...Review From Modern Messagesubmitted by Sarah E. - |Recommended: YesI just moved in at the beginning of June and I absolutely love it here. The apartments are luxurious and very nice. Quiet neighborhood, and definitely am loving it so far
response from property -Thank you for the review. We hope that we continue to meet your expectations.
It seems like there are mor...Review From Modern Messagesubmitted by Danielle R. - |Recommended: YesIt seems like there are more rules and regulations since the new management took over. Ones that are certainly not in the favor of the residents.
response from property -Thank you for bringing these concerns to our attention. Please let us know if there is anything we can do to enhance your experience with us.
Great calm oasis in the middle of the citysubmitted by James P. - |Recommended: YesLiving at ULake has been great It's quiet, peaceful, we felt safe. We never had any major problems and the small issues we had were handled quickly and efficiently. My husband and I loved living right on the edge of a lake, feeding the squirrels and ducks. It was a great escape from the daily grind. The pools are wonderful. We only wish they were heated for those few days when there was a cool breeze or for colder months since we both love to swim. Most of the staff are great. Especially the maintenance guys and in the office Alejandra was of great help when we switched apartments. My husband's work has taken us out of state so we left when our lease was up. But if we are ever in the Tampa area again we will be sure to check out ULake for sure. We have such happy memories of this place.
response from property -Thank you for this kind feedback. We hope to be of service to you again in the future!
Great maintenance service. ...Review From Modern Messagesubmitted by Taylor T. - |Recommended: YesGreat maintenance service. Put in a request and they came the next day. Worked around my schedule for a time that was suitable for me for them to come and look at the problem
response from property -Thank you for your review. We are always happy to address all service requests in a timely manner. Please let us know if we may assist you further.
Satisfied for the most part...Review From Modern Messagesubmitted by Marcedes C. - |Recommended: YesSatisfied for the most part, wish we had a computer room or community area with game system, printer, laptop. Also more community events could be going on.
response from property -Thank you for the constructive feedback. We will use this review to develop ways in which we may better meet the needs of our residents.
New management is pretty co...Review From Modern Messagesubmitted by Alexandra B. - |Recommended: YesNew management is pretty cool, they've done a lot of things since they took over. New paint, new pool furnitures, yoga classes etc. Fun community overall. However appartments are pretty small and there is almost no storage 1 closet, 1 dresser. For 2 people is quite not enough . Still like it though
response from property -Thank you for your constructive feedback. Please let us know if there is anything we can do to enhance your experience with us.
Great place, love the gas s...Review From Modern Messagesubmitted by Corey M. - |Recommended: YesGreat place, love the gas stove and granite counters. However i am disappointed the pools nearest my unit is out of order. Also concerned with the musty smell the unit has
response from property -Thank you for your constructive feedback. Please let us know if we may be of further assistance.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ULake Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ULake Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose