Ratings & Reviews

Overall Rating

4(447 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Apartment complex is dirty ...Review From Modern Messagesubmitted by Alissa H. - |Recommended: YesApartment complex is dirty due to gross tenants, but office staff is amazing. Apartments are a bit small but make up for size with great amenities, like the pools and utilities Shoutout to Monica for helping me with my apartment issues
response from property -Thank you for your constructive feedback. Please inform a member of our team if there are areas of the community that require additional attention. We are here to be of service.
Maintenance has been absolu...Review From Modern Messagesubmitted by Kira H. - |Recommended: YesMaintenance has been absolutely fantastic They fix any problem within 24 hours. The new management also seems super nice and helpful. They are always able to answer any questions.
response from property -Thank you for your review. We are happy to be of service and provide you with a comfortable community environment.
This is a great place to li...Review From Modern Messagesubmitted by K'Nyel A. - |Recommended: YesThis is a great place to live. Only thing don't really like is that you're quick to put eviction notices without alerting residents via email or phone about a balance they might have. I've had to bring in my receipts on 4 or more occasions to prove that I paid on time. I think it'd be more professional to email or call first.
response from property -Thank you for your review. Our policy is to email residents with balances due the day after the rent due date. Afterwards, to ensure all residents are aware of the balances, we do place notifications on doors. To ensure we are able to properly allocate your payment to your account, we ask all residents to clearly print both their name and apartment numbers on payments. If you would prefer to eliminate the potential for human error, you are welcome to pay online. Our new online portal allows for FREE rent payments if you select e-check and there are minimal fees for debit card payments. Please let us know if we may be of additional assistance.
Great its quiet peaceful an...Review From Modern Messagesubmitted by Cameisha J. - |Recommended: YesGreat its quiet peaceful and the employee are great its a little pricey but affordable I wish they didn't move the basketball court that's one thing I loved
response from property -Thank you for your constructive feedback. We are always happy to learn of new ways to better meet the needs of our residents.
I think this is a good plac...Review From Modern Messagesubmitted by Karlen T. - |Recommended: YesI think this is a good place to live. I love that pets are allowed here and that it's close to usf. I wish the rent was a little cheaper because I currently pay 685. However I like ULakes.
response from property -Thank you for your constructive feedback. Please let us know if there is anything we can do to make your experience with us more valuable.
New management is doing a r...Review From Modern Messagesubmitted by Rebecca H. - |Recommended: YesNew management is doing a really good job. Their ideas are amazing. The dog park fence still needs to be fixed though. Otherwise no other complaints.
response from property -Thank you for your feedback. We hope that we continue to implement improvement projects that add value to your experience with us.
Great first apartment, espe...Review From Modern Messagesubmitted by Melissa W. - |Recommended: YesGreat first apartment, especially if you're a student. Could have better storage space, but other than that, it has been great living here. I moved in August.
response from property -Thank you for your feedback. We are always happy to provide a memorable living experience for those who choose to call our community home.
It is greatsubmitted by Renice O. - |Recommended: YesI chose to live here because of proximity to campus. Even though it is way out of my budget, I have no regrets. Very prompt in communication and maintenance has been faster than I had imagined they would be. The best for me so far is that every time I get a huge package, someone from the office helps me bring it to the house. Just great.
response from property -Thank you for taking the time to share this feedback with us. We hope that we continue to meet your expectations.
Everything is good. Staff i...Review From Modern Messagesubmitted by Robert C. - |Recommended: YesEverything is good. Staff is friendly, has everything you could possibly need and it is quite. Definitely plan to re sign lease if no complications
response from property -Thank you for your review. We hope that you continue to enjoy your living experience with us.
It has been great so far. T...Review From Modern Messagesubmitted by Loudouige B. - |Recommended: YesIt has been great so far. The community is very quiet and safe. I haven't had many problems since I've been here. The few concerns I had were quickly resolved.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
The transition is okay for ...Review From Modern Messagesubmitted by James K. - |Recommended: YesThe transition is okay for the most part. I don't think a lot of the maintenance issues are due to the switch and that is the biggest issue. The ladies at the office are nice and very helpful
response from property -Thank you for your feedback. As the new owners, we are happy to address all maintenance requests in a prompt and courteous manner. Please contact us at 813-540-8514 if you have any items you would like our team to address.
This is a great community. ...Review From Modern Messagesubmitted by Alexandra B. - |Recommended: YesThis is a great community. Staff is very helpful and reactive. I had 2 maintenance issues in the past 4 months, both of them have been taken care of in less than 48 hours Office hours are convenient.
response from property -Thank you for your feedback. We are always happy to address maintenance concerns in a timely manner and hope that you continue to enjoy your living experience with us.
Sound, Parking, Issues. Everything Else Greatsubmitted by William M. - |Recommended: YesCan easily hear neighbors, and always seem to have an issue with them. Little to no insulation in the walls. Problems with humidity in apartment. There seem to be a lot of resident spots, but very little visitors spots Towing company towed my friend who was parked next to the visitors spots, when the parking lot was not even close to being full I consider them bullies, and not worthwhile. I called for a jump the other day and was denied. They told me to pay another company Very disappointed. I understand why we need a towing company when the lot is getting full.. but the lot is not even close to capacity Also NEVER receive package alerts. Overall, management has always been nice, but I have not dealt with new management.
response from property -Thank you for your review. We are sorry to hear that you have had issues with parking at our community. We employ a 3rd party towing company to assist us with our parking needs to ensure that our valued residents are able to find parking during peak parking hours. If your neighbors are being excessively loud after-hours, we also have a nightly courtesy patrol who monitors our community. They can be reached at 888-925-3363 to assist you with non-emergency issues. We are happy to accept packages on your behalf. To receive notification via SMS Text or email, please log in to your resident portal and ensure you have enabled these communications. Our resident portal has many other features meant to enhance your experience living at our community such as the ability to place after-hours service requests and contact members of our team to alert them of any items that may need their prompt attention. We hope you will have the opportunity to meet our new team at the next social event we host! Please let us know if there are any other items that we can assist you with.
I have neighbors who play l...Review From Modern Messagesubmitted by William M. - |Recommended: YesI have neighbors who play loud music. The tow truck company didn't have anyone to jump start my car. They also towed my friend who was next to the spots. But the dog barking was taken care of. The lighting problems were taken care of. Most issues do seem to be taken care of Im generally happy- just not at my upstairs neighbors
response from property -Thank you for bringing these concerns to our attention. Please contact us at 813-540-8514 so we may properly address your noise concerns. We are here to be of service.
The employees are super nic...Review From Modern Messagesubmitted by Carrie G. - |Recommended: YesThe employees are super nice and maintenance is speedy when they want to be. Once they took three months to fix our washer. I really enjoyed the food truck event for thanksgiving
response from property -Thank you for your constructive feedback. As the new owners of the community, we strive to complete maintenance requests in a timely manner and are confident that our service will provide you with an exceptional living experience.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ULake Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ULake Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose