Ratings & Reviews

Overall Rating

4(472 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Great customer services and...Review From Modern Messagesubmitted by Misi*@*.Com - |Recommended: YesGreat customer services and great prices for a one bedroom apartment. The amenities are alright such as the gym and pool but the gym could have more equipment and the treadmills sometimes are out of order.
response from property -Thank you for your constructive feedback. It's feedback such as yours that allows us to continue making valuable improvements throughout the community.
Great property and clean submitted by Patricia C. - |Recommended: YesI would tell any one who asked me about living here, that its fun, friendly, clean and is a nice break from the city part of Tampa. the grounds are beautifully kept
response from property -Thank you for sharing this feedback about your experience with us. We hope that you continue to enjoy your time as a member of our community.
We love living here. So bea...Review From Modern Messagesubmitted by James P. - |Recommended: YesWe love living here. So beautiful and peaceful. we haven't had any problems. Our one small work order was handled quickly within a couple of hours.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
You guys are doing good. I ...Review From Modern Messagesubmitted by Yuliana P. - |Recommended: Yesyou guys are doing good. I hope you guys fix some of the loose cement in the parking lot and fix some of the problems people are experiencing with the access keys though
response from property -Thank you for your constructive feedback. We will use this review to help us continue making our community a great place for our residents to call home.
Great I think it's very co...Review From Modern Messagesubmitted by Melissa L. - |Recommended: YesGreat I think it's very cool that you are implementing a rewards system and making improvements on site. Painting the buildings looks fantastic
response from property -Thank you for your encouraging feedback. We hope that we continue to implement changes that add value to your experience with us.
Its okaysubmitted by Cameisha J. - |Recommended: YesThee lost my money order only thing I'm.upset about they still blame.me
response from property -Thank you for bringing this concern to our attention. Please contact us at 813-540-8514 if you would like to discuss this in greater detail. We are here to be of service.
Management has improved so ...Review From Modern Messagesubmitted by Jovina M. - |Recommended: YesManagement has improved so much Most service requests are completed promptly, and the workers are very friendly. The only problem I really have is how often the water power seems to go off.
response from property -Thank you for bringing this concern to our attention. We are working diligently to make the necessary repairs so these interruptions occur much less frequently. Please let us know if there is anything else we can do to enhance your experience with us.
Everything is great here, e...Review From Modern Messagesubmitted by Heather L. - |Recommended: YesEverything is great here, except for a few minor issues but that's to be expected. I think towing isnt needed. All the security except Chuck is lazy.
response from property -Thank you for sharing this constructive feedback with us. We work with a towing company in order to properly enforce parking policies and provide convenient parking options for every resident and guest of our community. We will use this review to ensure that all third party companies we partner with are being as effective as possible.
Like the new improvements t...Review From Modern Messagesubmitted by Carissa D. - |Recommended: YesLike the new improvements to the complex, and timely response in work orders. Secruity is beyond helpful once the office is closed. Had security come out and remove a snake from my apartment in the middle of the night, and made sure there was no others inside, also checked to see how it came in.
response from property -Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
Great Place to Live submitted by Benjamin N. - |Recommended: YesThis is the best apartment complex I've lived in. I enjoy all the amenities and the overall value. The apartments are very modern, nice new appliances and are all inclusive best part . The complex is quiet and relaxing despite being student housing. It seems very safe despite the neighborhood. The only downside is that maintenance takes awhile to respond and fix problems.
response from property -Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
For refurbishing an old com...Review From Modern Messagesubmitted by Zaria M. - |Recommended: YesFor refurbishing an old complex, University Lake does a great job at making it feel clean and modern There are often water and heat issues however they resolve these issues immediately, or as son as possible. They respond to work orders in a reasonable time, and the most important part is their wonderful caring staff. They make so many opportunities for community events that make living here feel special, it shows how much the management cares about the residents happiness and appreciation. Overall a great location, with a security guard on duty for every dark hour, I never feel uncomfortable about the safety of my vehicle or my home.
response from property -We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
Great communitysubmitted by Tavaria H. - |Recommended: YesLove the community and the staff. Even with renovation going on everything still looks clean. Any problems I do run into the staff is always very helpful in the situation. You rarely even see people and it stays quiet. Great place for working students.
response from property -Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
Love the front office Moni...Review From Modern Messagesubmitted by Bionqua L. - |Recommended: YesLove the front office Monica is amazing Maintenance men are on point Always come quickly, fix any issues that I am having and they are super nice and helpful
response from property -Thank you for your kind feedback. We hope that we continue to meet your expectations.
This has been an interestin...Review From Modern Messagesubmitted by SSeth D. - |Recommended: YesThis has been an interesting way to improve our community experience. In the short time we have used it I think it has been a good experience and an experience I look forwarded to continuing.
response from property -Thank you for your feedback. We hope that we continue to implement changes that add value to your experience with us.
It's ok so far since I've m...Review From Modern Messagesubmitted by Keisha L. - |Recommended: YesIt's ok so far since I've moved here. It's an outdoor apartment so the walls are full of webs and spiders. They are painting the complex however so it should be cleaned up soon. Overall decent place
response from property -Thank you for your review. Please let us know if you have any additional suggestions regarding how we may better meet your housing needs. We are here to be of service.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ULake Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ULake Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose