Ratings & Reviews

Overall Rating

4(493 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Great Place to Live submitted by Benjamin N. - |Recommended: YesThis is the best apartment complex I've lived in. I enjoy all the amenities and the overall value. The apartments are very modern, nice new appliances and are all inclusive best part . The complex is quiet and relaxing despite being student housing. It seems very safe despite the neighborhood. The only downside is that maintenance takes awhile to respond and fix problems.
response from property -Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
For refurbishing an old com...Review From Modern Messagesubmitted by Zaria M. - |Recommended: YesFor refurbishing an old complex, University Lake does a great job at making it feel clean and modern There are often water and heat issues however they resolve these issues immediately, or as son as possible. They respond to work orders in a reasonable time, and the most important part is their wonderful caring staff. They make so many opportunities for community events that make living here feel special, it shows how much the management cares about the residents happiness and appreciation. Overall a great location, with a security guard on duty for every dark hour, I never feel uncomfortable about the safety of my vehicle or my home.
response from property -We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
Great communitysubmitted by Tavaria H. - |Recommended: YesLove the community and the staff. Even with renovation going on everything still looks clean. Any problems I do run into the staff is always very helpful in the situation. You rarely even see people and it stays quiet. Great place for working students.
response from property -Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
Love the front office Moni...Review From Modern Messagesubmitted by Bionqua L. - |Recommended: YesLove the front office Monica is amazing Maintenance men are on point Always come quickly, fix any issues that I am having and they are super nice and helpful
response from property -Thank you for your kind feedback. We hope that we continue to meet your expectations.
This has been an interestin...Review From Modern Messagesubmitted by SSeth D. - |Recommended: YesThis has been an interesting way to improve our community experience. In the short time we have used it I think it has been a good experience and an experience I look forwarded to continuing.
response from property -Thank you for your feedback. We hope that we continue to implement changes that add value to your experience with us.
It's ok so far since I've m...Review From Modern Messagesubmitted by Keisha L. - |Recommended: YesIt's ok so far since I've moved here. It's an outdoor apartment so the walls are full of webs and spiders. They are painting the complex however so it should be cleaned up soon. Overall decent place
response from property -Thank you for your review. Please let us know if you have any additional suggestions regarding how we may better meet your housing needs. We are here to be of service.
This is my completely hones...Review From Modern Messagesubmitted by Ryan C. - |Recommended: YesThis is my completely honest review - don't just read the one-star reviews that are seriously unfair to this place. To put it simply, ULake is the best complex around USF for the price trust me, I looked at everything . Living on the water really is great. The whole complex is very safe and generally very quiet. The maintenance guys are legit - I don't know why they've gotten bad reviews. Every time I've put in a request it gets fixed within 24 hours - usually less. The main manager here is not only professional but is honestly very helpful with any real issues. Day to day student staff are so-so, but they at any college complex. Although the apartments are small, the kitchens have good appliances, good countertops, and decent cabinetry. There are three salt water pools which they keep really clean in swimming season. The gym has everything you really need for working out, and there's a loop around the entire lake that is perfect for walking running around. Be careful that visitors only park in visitor spots - they WILL be towed quickly and without mercy... but if they didn't enforce it that way, I probably wouldn't have a spot to park most of the time. The only real complaints I have are due to consistency with hot water, temperature regulation, and storage space. There's been quite a few times that I haven't had hot water when I needed it - and there's not a modern thermostat to control the apartments temperature completely independently. These are both annoying sometimes, but in all honesty it's not that bad and it doesn't affect you that often. This is an older complex so they don't have the infrastructure and setup for hot water tanks in every apartment or thermostats to regulate individual temperatures precisely. Storage is really only an issue if you have double occupancy in a one-bedroom. It would be nice if they offered some more storage solutions, but that's where you get to be creative and find what works for you IKEA ftw . Other than those three things that they could improve on, this place is great. It's classy, quiet, safe, and having TRULY all utilities included is amazing. There's no other complex that really comes close in my opinion. There's now a new management company running the place that seems to be doing a good job of organizing things. Unfortunately, they're repainting the exterior of the whole place to another color scheme. Hopefully it won't take too much of ULake's character away. I'm giving them 4.5 stars because this is my second year living here, and I plan on living here for the rest of the time I'm in grad school - it's that good. It's actually the only reason I decided not to buy a house instead I really don't think you'll be disappointed.
response from property -Thank you for your detailed feedback and for letting us know how well we have met your housing needs. We hope that we continue to meet your expectations and provide you with a community that you are proud to call home.
Great complex Love the kit...Review From Modern Messagesubmitted by Lafayette B. - |Recommended: YesGreat complex Love the kitchen and the appliances. The best part is how quiet the neighborhood is and how great the office staff is. I will definitely renew my lease.
response from property -Thank you for your kind review. We hope that we continue to meet your expectations.
There are many things to li...Review From Modern Messagesubmitted by Nirmal M. - |Recommended: YesThere are many things to like at ULake. The community is quiet and peaceful and I like the apartments. Maintanence requests are mostly very quick. Paying rent is easy and efficient. People at the leasing office are very friendly. But there are some things that need improvement. First and foremost, there's no recycle. A whole community's recycle simply goes to the trash. There's a very urgent need to make ULake environmentally friendly. Also, PEST control requests sometimes take several weeks. Unlike many apartments near campus that have clubhouses and computer labs, there's none near university lake. The lake is calm but there's no place to sit by it and the basketball courts need repair. The pool is often dirty. Overall, I think it's a good place to live but there's definitely room for improvement.
response from property -Thank you for your review. We are glad to hear you enjoy how peaceful and quiet our community is and also that you are pleased with the many resident systems we employ to make your residency as convenient and enjoyable as possible. We have many plans to improve our community, many of which you have already identified as needs in your review. Just this week, we have begun installing new furniture at the pools and recreational areas that will allow our residents and their guests to enjoy the beautiful lake views our community offers. We will not be repairing our basketball court but have other intentions to improve this area that will make it universally enjoyable for all residents. We also have plans to add a resident printing area either in our office or at another location at the community. We offer weekly pest control service and our technician fulfills the requests we receive every Friday. With this in mind, we must know of your pest issue before close of business each Thursday to ensure prompt attention to your concern. We hope you will update your review once our community improvement plans are completed.
I'm really excited for all ...Review From Modern Messagesubmitted by Shania D. - |Recommended: YesI'm really excited for all the new changes that are supposed to be coming, and I hope to see a lot of improvements Especially to the gym hopefully
response from property -Thank you for your feedback. We are excited about the upcoming changes too! We are confident that they will add value to your living experience with us.
I'm excited that the apartm...Review From Modern Messagesubmitted by Cursel H. - |Recommended: YesI'm excited that the apartment has decided to improve on their residents living experience. The computer lounge and the clubhouse is a plus for the community and more reasons to recommend my friends
response from property -Thank you for sharing this feedback with us. We hope that we continue to make improvements that add value to your experience with us.
I have lived at university ...Review From Modern Messagesubmitted by Sonja M. - |Recommended: YesI have lived at university lake apartments for almost 3 years now. The staff in the office as well as the maintenance staff are awesome Thank you for all you do
response from property -Thank you for your kind review. We hope that we continue to meet your expectations.
Pretty consistently decent ...Review From Modern Messagesubmitted by Sean C. - |Recommended: YesPretty consistently decent experience. Rent is good as long as you don't sign your lease late, maintenance is typically pretty quick, no safety issues to speak of thus far, and there's a lot of room for walking dogs or going running in the community. Staff are usually polite. Biggest issue I've had is that there's occasionally water or electricity outages for maintenance with almost no warning - supposedly you should receive a warning well beforehand, but in my experience, I'm lucky if I get a warning 30 minutes beforehand.
response from property -Thank you for your feedback. Sometimes, electricity or water outages occur unexpectedly and immediate repairs are necessary to restore these services for our residents. Emergency repairs such as these can be an inconvenience but we do all we can to address these interruptions as quickly as possible. Please let us know if there is anything else we can do to add value to your experience with us.
It's very peaceful and quit...Review From Modern Messagesubmitted by Jesus V. - |Recommended: YesIt's very peaceful and quite, maintenance is very fast on handling work orders, and the office staff is amazing with helping you with all your needs.
response from property -Thank you for your review. We are always happy to provide an exceptional community experience for all who choose to stay with us.
The new staff at the office...Review From Modern Messagesubmitted by Ashley B. - |Recommended: YesThe new staff at the office are nice. The only issue I have is my roommate being VERY DISGUSTING and should be told something but no one hasn't yet. Also, the security especially patrolling the parking lots should be higher because my neighbor almost got her car broken into by some teenagers that keep returning to break Into people's cars and I fear for my car. Lastly, I'm not sure why the water pressure in my kitchen and shower are so low but maybe I just need to call maintenance. Those guys are great
response from property -Thank you for bringing these concerns to our attention. Please give us a call or submit a maintenance request via your resident portal account and we will be happy to take a look at your water pressure concerns. We are also happy to discuss your other concerns at your earliest convenience. Please contact us at 813-540-8514. We want to ensure you love where you live!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ULake Student Spaces", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ULake Student Spaces", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose