Ratings & Reviews

Overall Rating

4(447 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I love the look and feel of...Review From Modern Messagesubmitted by Stephanie M. - |Recommended: YesI love the look and feel of the complex. It is really welcoming to guests and makes me feel at home. The kitchen is my favorite Plus all the pets that my neighbors have make the outdoors really inviting.
response from property -Thank you for taking the time to share this feedback with us. We hope that we continue to meet your expectations.
Rent with included utilitie...Review From Modern Messagesubmitted by Sarah H. - |Recommended: YesRent with included utilities with no caps is great. Maintenance response has been very slow for us in the past. Not sure if the new management will help this issue but it needs to be fixed. The gym equipment is not very good, they took down the basketball hoops, and the volleyball court is full of cigarette butts. The pools are always nice and clean though. Typically a very quite complex, not a terrible choice for the price.
response from property -Thank you for your constructive feedback. We will make sure our team pays closer attention to the areas you have mentioned here in order to provide a high quality community experience.
Absolutely fantastic place ...Review From Modern Messagesubmitted by Aditya V. - |Recommended: YesAbsolutely fantastic place to live in. Maintenance issues are addressed very quickly and easy online lease management system. The staff are great and really helpful, great community. The amazing view is a great plus.
response from property -Thank you for your kind review. We hope that you continue to enjoy your time as a member of our community.
This apartment complex is g...Review From Modern Messagesubmitted by Jennifer J. - |Recommended: YesThis apartment complex is great. It is beautiful and the staff is very friendly. I absolutely love my apartment. Any problems I have had have gotten fixed within 24 hours of reporting it.
response from property -Thank you for taking the time to share this feedback with us. We hope that we continue to meet your expectations.
New Paint on one building submitted by Stephanie M. - |Recommended: YesI am very concerned that the buildings will be painted grey with green doors. I saw this on part of a building. I personally think that looks horrible, especially with the roof color. I moved here purely based on how the exterior looked. I would strongly consider moving out if the whole complex was painted those colors. Please dont do it.
response from property -Hello Stephanie, We are very excited to have recently acquired ULake Apartments and are anxious to begin our upgrades throughout the community. We appreciate your feedback and are sure you will enjoy the many upgrades and improvements we have in store.
So far I feel that I have b...Review From Modern Messagesubmitted by Danielle R. - |Recommended: YesSo far I feel that I have been well informed of changes and news happening in my community. It seems we have fewer staff members around but I'm sure it's just a result of the transition period.
response from property -Thank you for your feedback. We are committed to providing a high quality resident experience and hope that we continue to meet your expectations.
Staff seems happier after t...Review From Modern Messagesubmitted by Shelbi H. - |Recommended: YesStaff seems happier after the management transfer The only thing missing, which I assume will come soon, is an online bill pay. I am excited to see what changes come to amenities.
response from property -Thank you for your review. We do have an online resident portal where you can submit payments and service requests. Please let us know if you need help setting up your account and we will be happy to assist you.
I have nothing to complaint...Review From Modern Messagesubmitted by Jose M. - |Recommended: YesI have nothing to complaint about ULakes apartment. Is a great atmosphere and a wonderful place to live. Staff is very friendly and the apartment is in great condition.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
Great starter apartmentsubmitted by Melissa W. - |Recommended: YesI have a few complaints, but overall this apartment is great for what it is and what's included. Not thrilled about the storage space, but I know it was meant for college students so can't really complain. This is a great apartment for anyone starting out on their own.
response from property -Thank you for your feedback. Please let us know if there is anything else we can do to enhance your experience with us.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ULake Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ULake Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose