Ratings & Reviews

Overall Rating

4(499 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I'm really excited for all ...Review From Modern Messagesubmitted by Shania D. - |Recommended: YesI'm really excited for all the new changes that are supposed to be coming, and I hope to see a lot of improvements Especially to the gym hopefully
response from property -Thank you for your feedback. We are excited about the upcoming changes too! We are confident that they will add value to your living experience with us.
I'm excited that the apartm...Review From Modern Messagesubmitted by Cursel H. - |Recommended: YesI'm excited that the apartment has decided to improve on their residents living experience. The computer lounge and the clubhouse is a plus for the community and more reasons to recommend my friends
response from property -Thank you for sharing this feedback with us. We hope that we continue to make improvements that add value to your experience with us.
I have lived at university ...Review From Modern Messagesubmitted by Sonja M. - |Recommended: YesI have lived at university lake apartments for almost 3 years now. The staff in the office as well as the maintenance staff are awesome Thank you for all you do
response from property -Thank you for your kind review. We hope that we continue to meet your expectations.
Pretty consistently decent ...Review From Modern Messagesubmitted by Sean C. - |Recommended: YesPretty consistently decent experience. Rent is good as long as you don't sign your lease late, maintenance is typically pretty quick, no safety issues to speak of thus far, and there's a lot of room for walking dogs or going running in the community. Staff are usually polite. Biggest issue I've had is that there's occasionally water or electricity outages for maintenance with almost no warning - supposedly you should receive a warning well beforehand, but in my experience, I'm lucky if I get a warning 30 minutes beforehand.
response from property -Thank you for your feedback. Sometimes, electricity or water outages occur unexpectedly and immediate repairs are necessary to restore these services for our residents. Emergency repairs such as these can be an inconvenience but we do all we can to address these interruptions as quickly as possible. Please let us know if there is anything else we can do to add value to your experience with us.
It's very peaceful and quit...Review From Modern Messagesubmitted by Jesus V. - |Recommended: YesIt's very peaceful and quite, maintenance is very fast on handling work orders, and the office staff is amazing with helping you with all your needs.
response from property -Thank you for your review. We are always happy to provide an exceptional community experience for all who choose to stay with us.
The new staff at the office...Review From Modern Messagesubmitted by Ashley B. - |Recommended: YesThe new staff at the office are nice. The only issue I have is my roommate being VERY DISGUSTING and should be told something but no one hasn't yet. Also, the security especially patrolling the parking lots should be higher because my neighbor almost got her car broken into by some teenagers that keep returning to break Into people's cars and I fear for my car. Lastly, I'm not sure why the water pressure in my kitchen and shower are so low but maybe I just need to call maintenance. Those guys are great
response from property -Thank you for bringing these concerns to our attention. Please give us a call or submit a maintenance request via your resident portal account and we will be happy to take a look at your water pressure concerns. We are also happy to discuss your other concerns at your earliest convenience. Please contact us at 813-540-8514. We want to ensure you love where you live!
So far the transition appea...Review From Modern Messagesubmitted by John H. - |Recommended: YesSo far the transition appears to be very soothe there has been an increase of awareness around the property as it appears as more attention is being paid to the upkeep and satisfaction is the persons living here
response from property -Thank you for your feedback. We hope that we continue to make improvements that add value to your experience with us.
Apartment complex is dirty ...Review From Modern Messagesubmitted by Alissa H. - |Recommended: YesApartment complex is dirty due to gross tenants, but office staff is amazing. Apartments are a bit small but make up for size with great amenities, like the pools and utilities Shoutout to Monica for helping me with my apartment issues
response from property -Thank you for your constructive feedback. Please inform a member of our team if there are areas of the community that require additional attention. We are here to be of service.
Maintenance has been absolu...Review From Modern Messagesubmitted by Kira H. - |Recommended: YesMaintenance has been absolutely fantastic They fix any problem within 24 hours. The new management also seems super nice and helpful. They are always able to answer any questions.
response from property -Thank you for your review. We are happy to be of service and provide you with a comfortable community environment.
This is a great place to li...Review From Modern Messagesubmitted by K'Nyel A. - |Recommended: YesThis is a great place to live. Only thing don't really like is that you're quick to put eviction notices without alerting residents via email or phone about a balance they might have. I've had to bring in my receipts on 4 or more occasions to prove that I paid on time. I think it'd be more professional to email or call first.
response from property -Thank you for your review. Our policy is to email residents with balances due the day after the rent due date. Afterwards, to ensure all residents are aware of the balances, we do place notifications on doors. To ensure we are able to properly allocate your payment to your account, we ask all residents to clearly print both their name and apartment numbers on payments. If you would prefer to eliminate the potential for human error, you are welcome to pay online. Our new online portal allows for FREE rent payments if you select e-check and there are minimal fees for debit card payments. Please let us know if we may be of additional assistance.
Great its quiet peaceful an...Review From Modern Messagesubmitted by Cameisha J. - |Recommended: YesGreat its quiet peaceful and the employee are great its a little pricey but affordable I wish they didn't move the basketball court that's one thing I loved
response from property -Thank you for your constructive feedback. We are always happy to learn of new ways to better meet the needs of our residents.
I think this is a good plac...Review From Modern Messagesubmitted by Karlen T. - |Recommended: YesI think this is a good place to live. I love that pets are allowed here and that it's close to usf. I wish the rent was a little cheaper because I currently pay 685. However I like ULakes.
response from property -Thank you for your constructive feedback. Please let us know if there is anything we can do to make your experience with us more valuable.
New management is doing a r...Review From Modern Messagesubmitted by Rebecca H. - |Recommended: YesNew management is doing a really good job. Their ideas are amazing. The dog park fence still needs to be fixed though. Otherwise no other complaints.
response from property -Thank you for your feedback. We hope that we continue to implement improvement projects that add value to your experience with us.
Great first apartment, espe...Review From Modern Messagesubmitted by Melissa W. - |Recommended: YesGreat first apartment, especially if you're a student. Could have better storage space, but other than that, it has been great living here. I moved in August.
response from property -Thank you for your feedback. We are always happy to provide a memorable living experience for those who choose to call our community home.
It is greatsubmitted by Renice O. - |Recommended: YesI chose to live here because of proximity to campus. Even though it is way out of my budget, I have no regrets. Very prompt in communication and maintenance has been faster than I had imagined they would be. The best for me so far is that every time I get a huge package, someone from the office helps me bring it to the house. Just great.
response from property -Thank you for taking the time to share this feedback with us. We hope that we continue to meet your expectations.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ULake Student Spaces", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ULake Student Spaces", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose