Ratings & Reviews

Overall Rating

4(541 reviews)99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Greatsubmitted by Jessica W. - |Recommended: YesIt is very quiet which is nice to come home to from a long day in class and work.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
The most amazing experience...Review From Modern Messagesubmitted by Stephanie F. - |Recommended: YesThe most amazing experience I’ve had in renting ever. Management is incredible, the amenities are amazing, and the updated grounds are incredible. I love this community so much I just signed a new lease I couldn’t be happier
response from property -Stephanie, thank you for your loyalty and for sharing that living in our incredible community is your most "amazing" renting experience ever. Our management team appreciates your kind acknowledgment of their commitment to a beautiful site. Keep enjoying your home here.
So far so good I love it h...Review From Modern Messagesubmitted by Imani S. - |Recommended: YesSo far so good I love it here at Ulake. I really feel like I'm part of a community more so than just living in a apartment. The staff here makes sure to treat everyone with the highest level of respect and I couldn't wish for anything more. I value people who love doing what the do and I can confidently say that everyone that works here are genuinely aiming to please their residents and that means so much to me and my fiance.
response from property -Imani, what a fantastic review! Our entire team is beaming at your acknowledgment of their courteous, professional attitudes. You're correct that our team genuinely wants to provide top service to every resident. We're delighted that our atmosphere makes you feel so much a part of this great community.
It is a super place to live...Review From Modern Messagesubmitted by Yeshwanth M. - |Recommended: YesIt is a super place to live in. Atmosphere is very peaceful as well as community looks very beautiful . Most scenic community I have ever lived in.
response from property -Yeshwanth, thank you for highlighting our beautiful community with its peaceful vibe. We appreciate the excellent review and hope you will continue to enjoy your comfortable home for a long time to come!
Worth it, but could be kept up on bettersubmitted by Anthony O. - |Recommended: YesSame as above. Walkways front door areas need to be pressure washed. But doing so would probably cause alot of water to get inside the apartments since the trimming on the front doors isnt the prettiest. But overall like it. Hence why we resigned our lease.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I love it here. It’s peacef...Review From Modern Messagesubmitted by Keanna L. - |Recommended: YesI love it here. It’s peaceful and clean. The apartment gets really cold and ducks dogs go in the pool but for the most part great place to live.
response from property -Keanna, thank you for sharing that you love living in our peaceful community. Let's connect to discuss your comment about the apartment temperature and the pool. Be assured that our maintenance team keeps the pool water pristine. When you have a moment, please stop by our office so we can chat further. Thanks for your review.
Loved living here for my la...Review From Modern Messagesubmitted by Rachel K. - |Recommended: YesLoved living here for my last year in tampa. Staff is friendly, the only downfall is I never receive any emails as to when people are coming into my apartment without me being aware since I do have a large dog.
response from property -Rachel, thank you for loving our beautiful community and for your candid review. We're sorry if you did not receive advance communication that we needed access to your home. We want to make sure that you receive proper notice in the future. Would you please get in touch with us at 813-540-8514 or ulake@trinity-pm.com so we may confirm that the contact information we have is correct and the one you prefer? We look forward to hearing from you and raising your satisfaction here.
My experience has been dece...Review From Modern Messagesubmitted by Tamara L. - |Recommended: YesMy experience has been decent here. The location is nice and the people are awesome. I also love how dog friendly the community is, a big plus The only bad things are the termites in the foundation, the walls are almost falling apart They're also pretty thin, so you'll hear neighbors. There's also a plethora of ant piles that pop up out of nowhere, and ants definitely find their way into the rooms. A bit troublesome, at times honestly. Other than that, the community is beautiful, a lot of great views.
response from property -Tamara, it's wonderful to know that you like our location, beautiful environment, and pet-friendly policies, but we're concerned to see your comments about pests. Someone from our team will be in touch with you to determine the most effective solution for your pest control issues. In the meantime, thank you for your feedback.
Pretty good experience so f...Review From Modern Messagesubmitted by Anthony T. - |Recommended: YesPretty good experience so far. I haven’t had any issues. Maintenance comes out fast, and the office hours are decent enough to get ahold of someone when needed.
response from property -Anthony, thank you for the great review. It's always delightful to hear compliments about our accessible office team and responsive, skilled maintenance professionals. We appreciate your wonderful feedback.
Amazing Staffsubmitted by Anique T. - |Recommended: YesI've been here for about 7 months now and any time there has ever been a question or issue Angelica, Amanda, Oscar or Kelly have been awesome at answering questions and finding a resolution. In addition, the maintenance staff Dustin, Paul Zach have always gone above and beyond. They respond quickly to work requests and are so helpful and friendly. You all have really made living here an amazing experience. Thank-you so much for everything you do
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
It’s nice to live in but yo...Review From Modern Messagesubmitted by Marteyuna H. - |Recommended: YesIt’s nice to live in but you run into so many problems. For example the water being off for MOST of the day. From 11 am to 9pm. It’s a nice apartment for a nice price
response from property -Marteyuna, we regret that you were disappointed and inconvenienced by the length of the water maintenance shutoff. Plumbing leaks are never expected and in most cases, impossible to foresee. We experienced a massive leak in an apartment that caused it to flood and we took immediate action. Due to the extent of the repair, it was not possible to shut down water service only at that specific location. We were advised that the repair would take four to five hours. However, unforeseen complications caused the repair to take much longer. We cherish you as a resident and thank you for your honest comments.
Staff is great. Super helpf...Review From Modern Messagesubmitted by Veronika F. - |Recommended: YesStaff is great. Super helpful. Always reply when you have a question or need help, and they work like 24 7 so even if you need help on Sunday .
response from property -Veronika, our team is delighted to read your fantastic feedback about our over-the-top service. We love that you're part of our beautiful community. Thanks for the excellent review.
I love that everything come...Review From Modern Messagesubmitted by Andrew A. - |Recommended: YesI love that everything comes in one price at the end of the month I also love the amount of swimming pools and how its maintained well kept by maintenance. Anytime we have people come over they say it looks like a resort because of the lake and the vibes the place gives and its truly really nice.
response from property -Andrew, you just gave us the best compliment ever: that our community is so gorgeous, it looks and feels like a resort. It's true that our fantastic maintenance team does a great job of keeping the pools pristine. We appreciate your being here and thank you for such affirming feedback.
So far so good Just moved ...Review From Modern Messagesubmitted by Kdar*@*.Com - |Recommended: YesSo far so good Just moved in and everyone in the office is really nice. The apartment is really nice for the all inclusive price. Look forward to living here
response from property -Welcome to our amazing community, Kelsey! It's terrific of you to acknowledge our friendly team. Now that you're all moved in, the best is yet to come. Thanks very much for your outstanding review.
Generally a great place to livesubmitted by Hannah S. - |Recommended: YesI’d say my only complaint about living here is that I do hear my neighbors occasionally but that could just be that they are so loud Maintenance always is super helpful even for my silly problems that can be solved with flipping a switch. The office is so friendly and the event they throw are so cool
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ULake Student Spaces", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ULake Student Spaces", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose